Can you get a refund for faulty goods?

When you move to the UK, there are several practical things you need to know. You should register with a local GP (doctor) for healthcare. If you need emergency medical help, call 999 or go to the nearest Accident and Emergency (A&E) department. For non-emergency medical advice, you can call NHS 111. You should also register your children at a local school — education is compulsory for children aged 5 to 18.

You need to pay taxes if you earn money in the UK. Most employees pay income tax and National Insurance through the PAYE (Pay As You Earn) system. Self-employed people must register with HMRC and complete a self-assessment tax return. You should also get insurance for your home and car (car insurance is a legal requirement). If you drive, you must have a valid driving licence, MOT certificate (for cars over 3 years old), and car insurance.

To open a bank account, you will usually need proof of identity and proof of address. Utility bills, council tax bills, or a letter from your employer can serve as proof of address. You should also learn about consumer rights — if you buy faulty goods, you have the right to a refund, repair, or replacement under the Consumer Rights Act 2015.